Presenter: Karolina Forma, Librarian (Main Library of the AGH University of Science and Technology, Poland)
Abstract:
Workflows and methods used in the Main Library of AGH UST changed with challenging history of Poland and rapid changes in sourcing information for Library’s patrons and STEM professionals. The article describes this journey specifically from the point of view of the Interlibrary Loans Department. Since 1952 it served hundreds of thousands of users internally and outside of Poland, maintaining continuing relationships with its partners. The most important milestone in document delivery was 2001, when the library started using IFLA Vouchers which made managing of loans much easier. Nowadays, in times of digitization and open access ILL is still important – as its core role is giving access to materials, which often can seem unreachable.
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