(Sorted by alphabetical order)
- Access to Academic Heritage: ENC theses available online (Camille Carette)
- Changing Tools, Changing Habits, Changing Workflows – Recent Evolution of the Interlibrary Loan Service at the University of Liège (Fabienne Prosmans, François Renaville)
- Covid-19 – new problems, and new solutions in the University of Warsaw Library (Franciszek Skalski)
- From fee to free : how to reduce expenses by eliminating revenue (Léa Bouillet)
- From fee to free, from limited to unlimited: the students’ point of view (Frédéric Spagnoli)
- Global Solution Proposals In The New World Order: The Case Of MEF University Library Interlibrary-Loan Service (Ipek Yarar)
- HERMES, an international project on free digital resource sharing (Carmen Lomba, Debora Mazza)
- How has Covid changed our facilities and services, new opportunities for the future? A case study for UPM libraries (Reyes Albo)
- How Interlibrary Loan Service can collaborate with other Library and University Services (Isàvena Opisso-Atienza)
- How library systems influence the interlibrary loan workflow: a comparison between Alma and Koha (Veronica Fors, Martina Kassler)
- International loans in the Main Library of AGH US: The technical library as a witness of change (Karolina Forma)
- Looking at our ILL-service since its start (2018): data, findings, challenges and perspectives (Joris Baeyens)
- NILDE: An Example of Cooperation among Libraries (Elisabetta Guerra)
- Patron-Driven Acquisition and Evidence-Based Acquisition: How to implement these models to expand the online documentary offer without going through a traditional purchasing process? (Marion Favre)
- POD-ILL, Purchase on Demand via Interlibrary loan: Analysis of the first four years at University of Antwerp Library (Jennifer Van den Avijle)
- Swedish collaboration initiatives on digitization and shared print (Karin Byström)
- The gentle art of giving and receiving: Resource sharing services in a museum library (Florian Preiß)
- When David and Goliath work together: The impact of a cooperation agreement on library strategy (Susanne Kirchmair)